Support
Use this page as the main support entry point for BodyMate if you need help with your account, app access, or general product issues.
For the fastest path, start with the in-app account flows when they are available. Use website support when you cannot resolve the issue in the app or need direct help.
Common reasons to use support
- Account access
Help with sign-in problems, recovery issues, or account-related access questions.
- App issues
Report errors, broken flows, or unexpected behavior affecting daily use.
- Feature questions
Get clarification on how a workflow, setting, or product area is intended to work.
- Data requests
Ask about account-related actions, including support for privacy or deletion workflows.
Before reaching out
- 1Check the Help Center
Review the help pages first in case the answer is already documented.
- 2Gather key details
Include a short description of the issue, affected feature, and any relevant screenshots.
- 3Use the official support channel
Replace this with your real support email, form, or help desk link before release.
Response times
Support availability and response times may vary while BodyMate is still under active development.